Q. I am accessing OCR and it shows invalid credentials, what could be the problem?
R. This should mean you have typed in a wrong username and/or password. The system would not grant you access for wrong authentication.Make sure you are typing the right inputs for your username and password fields.
Q. How do faculty gain access to the OCR Portal?
R. Once a faculty is approved by a School, he/she obtains his/her OCR credentials from the Center for Digital Services(CDS).
Q. Forgot your OCR username or password?
R. For students, your OCR username is your Registration number.
If a student or faculty has forgotten his/her password, it can be recovered by clicking on the link labelled Recover under the login button.Input your username and email address in the appropriate fields and click on the Recover Password button. You password would be sent to your email address.
NB: Make sure the email you input corresponds to the email that was registered on the portal.
Q. I want to register for my courses online but I am being told to update my personal information, how do I go about this?
R. On the OCR student dashboard there is a menu in read text which is labelled Personal Details. Click on this menu and make sure you fill in all compulsory fields marked with asterisk(*). Check the box below which states Did you Provide your Current Details?. This would activate the update button which you must click to update your information. Once your personal details are updated, you can now proceed to the menu to register for your courses.
Q. What does an inactive student account in OCR mean?
R. An inactive student account means either of these two options:
i. You have not met up with the required amount of your first installment fee payment and you have not registered a fee engagement plan with the office of Finance
ii.You are no longer an enrolled student in CUIB e.g an Alunmi or dropout.
Q. How does a student gain access to the Online Course Registrar (OCR) Portal?
R. As an enrolled student in CUIB, you are provided with a unique registration number (your username) and a four-character password, which are your credentials to login to the OCR portal. Your credentials are usually sent to your email address once you have gained admission and your initial deposit of fee payment has been approved.
Q. I cannot take up some courses because I lack extra credits, what do I do?
R. If you need extra credit, you need to apply online using the APPLY FOR EXTRA CREDITS menu on your OCR
dashboard. Click on this menu and state the number of extra credits you require, then
submit your request by clicking on the submit button. Once your application is approved, you
would notice the extra credits added on your Form A2 dashboard.You can also see the status of your application for extra credit on the above menu.
Q. I cannot find a course which I have to register for, on the Form A2 list.What do I do?
R. Enter the course code or title on the search bar and click on search. If found, the course would automatically be added to the course list. Make sure you type in the right course code e.g. AAA 101 not AAA101.
If you still cannot find the course after searching, then you should contact your school for further assistance.