Frequently Asked Questions

Q. What is the duration of studies for an Associate Degree Program?

R. 2years

Q. What is the duration of studies for an MSc/MBA programme?

R. 2years

Q. What is duration of studies for a BSc Programme?

R. 4years

Q. Are there scholarships or tuition waivers available for students?

R. Yes, CUIB offers various scholarships. Visit the following link to learn about the available scholarships:Link to Scholarships

Q. What are the various amounts of fees for the different programmes?

R. Click the button below to download our fee structure document;
       FEE STRUCTURE
More explanation on the fee structure can also be found here.

Q. What is the University's Bank Account Number?

R. Below are the official Bank Accounts of CUIB:

Q. What is the method of school fee payment?

R. All school fees are paid in Cash or by Bank Transfer into the University's Official Bank Accounts with the payment reference being the name and Registration number of the student,where applicable.

Q. Can someone make cash payment at the University's finance office?

R. No cash payments are accepted at the University finance office. All Payments whatsoever must be paid into CUIB official bank account.

Q. What if payments are erroneously paid into a different account?

R. The University has NO responsibility for money that has been erroneously paid into the wrong bank account.

Q. How do you obtain a CUIB Registration number as a student?

R. A CUIB registration number is automatically obtained after an admitted applicant has paid part or all of his/her school fees, uploaded the fee receipt on the application portal and the receipt is approved by the office of Finance.

Q. How do you know if you have been admitted to study in CUIB?

R. Once you have been admitted into CUIB, you would receive a confirmation email sent to the email address you provided on the application portal.This email also contains a link to download your admission letter.

Q. Is there any Application fee required?

R. Yes, a non-refundable application is required when applying to study in CUIB. For undergraduate programmes the amount is 15,000FCFA while for postgraduate programmes the amount is 25,000FCFA

Q. What method do you use to pay the Application fee?

R. You pay can directly into any of CUIB's official bank accounts or pay through the MTN Mobile Money number which is published on the Application portal

Q. How do you apply to study in CUIB?

R. Application to study in CUIB is done Online on the Application Portal.All instructions to apply are available on the portal, acessible on the following link   Apply Now

Q. Abnormally Functioning Operating System or Software?

R. If the operating system or other software is either unresponsive or is acting up, then try restarting your computer and run a virus scan. To avoid having this happen, install reliable anti-virus software.

Q. What are some tips to prevent computer viruses?

R.
Never download programs from untrusted sites. Viruses often get on your computer via an infected program. Always download software from the original supplier or a trusted third-party website.
Be cautious when opening email attachments. Viruses can enter your system via a malicious email attachment. Often (Ransomware) this is achieved by an email from a compromised contact that has fallen victim to a virus himself/herself
Monitor all devices proactively. Viruses can spread quickly from computer to computer, therefore monitor your devices to check for disabled firewalls, missing antivirus solutions, and OS updates.

Q. How do I improve on my computer's internet connectivity?

R.
i.To improve your Internet browser performance, you need to clear cookies, Internet temporary files/Systems prefetch files frequently and schedule Windows automatic updates rightly. In the Windows search bar, type "%temp%"/"prefetch" and hit enter to open the temporary files folder.
ii.: Ensure to install Java run time, Flash player and Microsoft framework especially for Windows to get a very good internet experience.

Q. How to quickly access Microsoft office, Notepad and New Folder (on Windows 10 especially).

R. There are 2 simple ways to go about this:
i. 1) Minimize all windows on your compute. Right-Click on your desktop and select New then drop-down you going to see few quick-applications to select from.
ii.2) Move your cursor to the extreme bottom left and click the Windows-Start-Button. Then you can Search any application or file-Names you need on the search bar that appears.

Q. Computer screen is frozen

R. When your computer freezes, you may have no other option than to reboot and risk losing any unsaved work. Freezes can be a sign of insufficient ram, registry conflicts, corrupt or missing files, or spyware. Press and hold the power button until the computer turns off, then restart it and get to work cleaning up the system so that it doesn’t freeze again.

Q. How to test your WiFi and Internet speed

R. Close all applications and disconnect any devices that use the internet...Run the speed test URL ( https://www.speedcheck.org/ 0r https://www.speedtest.net/) on your Internet Browser to see your upload and download speed.

Q. Windows Won’t Boot/Start

R.
i. If you are having troubles booting Windows, then you may have to reinstall it with the Windows recovery disk.
ii. A computer that suddenly shuts off or has difficulty starting up could have a failing power supply. Check that the computer is plugged into the power pot properly and, if that doesn’t work, test the power pot with another working device to confirm whether or not there is adequate power.

Q. How do faculty gain access to the OCR Portal?

R. Once a faculty is approved by a School, he/she obtains his/her OCR credentials from the Center for Digital Services(CDS).

Q. I want to register for my courses online but I am being told to update my personal information, how do I go about this?

R. On the OCR student dashboard there is a menu in read text which is labelled Personal Details. Click on this menu and make sure you fill in all compulsory fields marked with asterisk(*). Check the box below which states Did you Provide your Current Details?. This would activate the update button which you must click to update your information. Once your personal details are updated, you can now proceed to the menu to register for your courses.

Q. I cannot take up some courses because I lack extra credits, what do I do?

R. If you need extra credit, you need to apply online using the APPLY FOR EXTRA CREDITS menu on your OCR dashboard. Click on this menu and state the number of extra credits you require, then submit your request by clicking on the submit button. Once your application is approved, you would notice the extra credits added on your Form A2 dashboard.You can also see the status of your application for extra credit on the above menu.

Q. What does an inactive student account in OCR mean?

R. An inactive student account means either of these two options:
i. You have not met up with the required amount of your first installment fee payment and you have not registered a fee engagement plan with the office of Finance
ii.You are no longer an enrolled student in CUIB e.g an Alunmi or dropout.

Q. Forgot your OCR username or password?

R. For students, your OCR username is your Registration number. If a student or faculty has forgotten his/her password, it can be recovered by clicking on the link labelled Recover under the login button.Input your username and email address in the appropriate fields and click on the Recover Password button. You password would be sent to your email address.
 NB: Make sure the email you input corresponds to the email that was registered on the portal.

Q. I am accessing OCR and it shows invalid credentials, what could be the problem?

R. This should mean you have typed in a wrong username and/or password. The system would not grant you access for wrong authentication.Make sure you are typing the right inputs for your username and password fields.

Q. I cannot find a course which I have to register for, on the Form A2 list.What do I do?

R. Enter the course code or title on the search bar and click on search. If found, the course would automatically be added to the course list. Make sure you type in the right course code e.g. AAA 101 not AAA101.
If you still cannot find the course after searching, then you should contact your school for further assistance.

Q. How does a student gain access to the Online Course Registrar (OCR) Portal?

R. As an enrolled student in CUIB, you are provided with a unique registration number (your username) and a four-character password, which are your credentials to login to the OCR portal. Your credentials are usually sent to your email address once you have gained admission and your initial deposit of fee payment has been approved.

Q. How does a student gain access to the uLearning Portal?

R. A student gains access to the uLearning portal once he/she has registered for their courses on OCR. A message stating the username and default password pops up on the student's OCR dashboard.